Contact Closed on Sunday AI
Get help with your account, credits, checkout and choir videos.
Last updated: October 19, 2026
Talk to the Closed on Sunday AI team
Email support@closedonsundayai.net for account, payment, credit or video-generation questions.
For account requests, write from the email connected to Google sign-in. For a payment question, include an order reference and approximate payment date. For a video question, include the task identifier, what happened and the browser used. Do not send passwords, sign-in codes, full card details or unnecessary copies of personal photos.
Useful links
- Prepare your photo and follow the video steps
- Credit packs and generation costs
- Upload, checkout and video help
- Seven-day unconditional refund policy
- Privacy and file retention
Keep your completed video
Private uploaded photos are deleted after 24 hours. Completed private videos remain available for 14 days after completion and are then deleted. Download your MP4 during that period and check that your saved copy plays.